Pinnacle West Corporation – Daily management of facilities service requests

FM Solutions provides on-site facilities work order management services, managing all furniture warranty work, small furniture maintenance work, departmental move services, furniture reconfigures and ergonomic furniture installs. Our associates work with the facilities representatives and customer requestors, to collate projects into route days at projects all across Arizona.

Size: 3.2 Million SF
Duration: On-going
Services Provided:

  • Process and coordination of daily work orders
  • Work with internal and external contacts to complete requests
  • Work in client CMMS systems
  • Meet clients Service Level Agreements (SLA)

Arizona Public Service - DVA Building Renovation

The project scope was to remove 420 work stations from the two story building in a short timeframe. We worked with the APS project manager to create plans to remove multiple product brands. Each brand was removed in its own phase to keep staging organized and within budget. The project site was staged into standard product, long term storage and liquidation. Once all removed products were inventoried they were then placed in proper warehouse areas.

Size: 56,000 SF
Duration: 3 weeks
Services Provided:

  • Collaborated with client project manager
  • Sorted many furniture brands for removal and liquidation
  • Reviewed project at end with customer for total satisfaction
  • Transported, received and inspected product for warehousing.
  • Sorted warehouse product for short and long term storage

Office Furniture Connection – TelePacific Communications CAP specification

The project scope was to create CAP specification drawings of the systems furniture based on PDF files received for the project location. We partnered with a project manager to ensure all finish details, product types, product sizes and architectural details worked with the space plans. Created bill of materials so the client can cross reference with inventories and order any missing product. Once CAP plans were approved our FMS associate created installation drawing files for reproduction at site.

Size: 135 stations
Duration: 1 week
Services Provided:

  • Collaborated with Project Manager
  • Created CAP furniture specifications drawings for client product ordering
  • Produced installation drawings